Before you download books from NetLibrary for the first time, you will need to Create a Free Account. Look for this link in the upper right corner of the NetLibrary homepage which opens after you enter your library card number. If you get to a log-in page that does not have our library name at the top, contact library@lib.chattanooga.gov or 423-757-5310 for advice or visit any of our library locations to set up the free account.