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Member
Residency
- Persons wishing to obtain a library card will be expected to verify identification and residency within the city limits of Chattanooga. The proof of address is particularly important so the library can obtain the return of borrowed material.
- Local residents living within a 50-mile radius of the downtown library but outside of the city limits of Chattanooga are eligible for a Non-Resident card. Non-residents must pay a yearly fee of $50 every time they register for or renew a library card.
- If a person asking for a library card intends to reside locally for less than 3 months, they may apply for a Temporary Library Card.
- Residents with a post office box as their mailing address must also verify their residence address.
Identification There are two methods for identification when applying for a library card. They are:
Residential students who attend school in the local area but who have permanent residence outside the local area must provide verification of both the local address and their permanent residence address. |
Identification and
Address Verification
A child unaccompanied by a parent or legal guardian:
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Circulation staff may refuse to issue or renew a library card if any of the following apply:
- Fines in excess of $5.00 have been incurred.
- Delinquent materials have not been returned.
- Adequate identification and proof of address cannot be supplied.
- False information is given.
- No permanent address can be provided.
The patron is responsible for all materials checked out on his library card. A patron reporting his card stolen is responsible for materials checked out on the card prior to his reporting it stolen.
A patron may not check out materials on an expired library card. Cards will be renewed every three years, except for temporary and restricted cards, which are issued for three months at a time.
A patron may obtain a replacement card for the charge of $1.00 if he loses his card or it is stolen.
Temporary Cards
We offer qualified visitors the option of unrestricted library services with a $25 non-refundable fee. The applicant must provide the same identification as for a regular card as well as both permanent and temporary addresses. To save time they may download and print the application form and bring it along to apply. We also have an application in Spanish if the applicant prefers to use it.
A patron may not have more than one valid card.
The patron is responsible for all materials checked out on his library card. A patron reporting his card stolen is responsible for materials checked out on the card prior to his reporting it stolen.
A patron may not check out materials on an expired library card, but he/she may renew it by visiting our Circulation Department and reaffirming the information.
A patron may obtain a replacement card for the charge of $1.00 if he loses his card or it is stolen.
Online Patron Card
The library will issue an Online Patron card to any person who wishes to access the online databases available on the library's website. It will be valid for one year at $30 per person and will permit online use only; books or other physical materials may not be checked out. Multiple persons are not permitted to log in simultaneously using this card. To apply for this card, please call the library at 423-757-5310.
Restricted Cards
The library will issue a restricted card valid for up to three months to persons without a permanent address but participating in authorized treatment programs that have granted them mail privileges within our local area. To save time you may download and print the application form and bring it with you to apply. We also have an application in Spanish if applicants prefer to use it. The card will enable the patron to check out one item at a time.
Identification:
Adults, 18 and older, must present a letter from and signed by a local treatment program administrator confirming the person's name and the street address the person is authorized to use for mail privileges.
The address will be confirmed by mailing the restricted library card to the applicant. If the envelope containing the card is returned as undeliverable, the card will be cancelled.
Circulation staff may refuse to issue or renew a restricted card if:
- Fines in excess of $5.00 have been incurred.
- Delinquent materials have not been returned.
- Adequate identification and proof of address cannot be supplied.
- False information is given.
A patron may not have more than one valid card.
The patron is responsible for all materials checked out on his library card. A patron reporting his card stolen is responsible for materials checked out on the card prior to his reporting it stolen.
A patron may not check out materials on an expired library card, but he/she may renew it by visiting our Circulation Department and reaffirming the information.
A patron may obtain a replacement card for the charge of $1.00 if he loses his card or it is stolen.
Guest
Guest passes are intended for persons ineligible for other library cards who need to use the computers in our library locations. Guest cards are $1 and are good for the current day (2 hour/day limit applies to all computer users). Each person may have only one valid card at a time. Guest cards are available at the reference department and the circulation desks. Printing at all computers must be paid for after you print, but before you pick up the copies. Materials may not be checked out on guest cards. See Computer Services for more details.